Preparing to move to BoothBook

Whether this is the first time you are using a booking system, or you are moving from an existing service, there are certain way to add your details to your BoothBook.

If you are used to a CRM like Tave, Studio Ninja, Dubsado or Honeybook, this will likely be the first time you have encountered unit availability and management.

We call everything on this page an "Asset".

"Assets" are the components that power your business.

BoothBook knows when your booths are available. It's the only safe way we can take bookings for you without you needing to lift a finger.

So lets figure out what services you offer, and how they will be added to BoothBook...

"Units"

Your photo booths or services are units. Your dance floors are units. Your light-up letters are units. Mike (that DJ that works for you sometimes) is a unit.

You need an individual unit for every photo booth (or dance floor etc) you own.

As customers are able to book online without speaking to you first, each photo booth will be given its own availability calendar to stop you being overbooked on certain dates.

"Unit Types"

Your "unit types" are categories, or types of service.

So going by the example above, if you owned 3 photo booths, 2 dance floors, 4 sets of light-up letters, and 1 Mike, your unit types would be....

• Photo Booth
• Dance Floor
• Light-up Letters
• DJ

Note: Try and find some nice pictures of your services, we'll use these when adding them to BoothBook.

Full instructions for Creating & Managing Bookable Unit Types & Units

Once BoothBook has your customer on a hook, before we get them to part with their hard earned money, we want to try and sell them a few extras.

So let's figure out what else you sell...

"Extras"

Say someone books your Photo Booth, and wants to add on some extra items to their booking. A scrapbook is an extra. An additional hour of running time is an extra. A custom template design is an extra. Getting Mike to wait idly for an hour until the music is due to start is an extra.

Note: Try and find some nice pictures or icons for your extras, we'll use these when adding them to BoothBook - Full instructions on Creating & Managing Extras

BoothBook uses a tiered pricing scheme to show your customers a range of packages and prices because its the best proven method to sell. Read this.

BoothBook allows you to take a unit type, and combine things like hours and extras to create a package.

"Package"

This is the choice the customer makes after selecting your unit type. Each package has a price, number of hours, and optionally some included extras. Say you offer 3 tiers of pricing - the Bronze is a package. The Silver is a package. The Gold is a package. - Full instructions on Creating & Managing Packages

BoothBook does a LOT for you. But it needs you to tell it how to operate first! The good news is you only have to do this once!

Before you dive into the setup guide after receiving your log in details, consider the following points....

• How are you planning on taking payment? Now might be a good time to sign up for Stripe, Square or PayPal
• Have you got a proper business e-mail address (Not a hotmail or a gmail one). If not, why not? Do you need help setting one up? We can help!
• Why do i need a proper e-mail address?

Snippet taken from this article

"Customers expect your business to have a domain name and a website. An email address like [email protected] tells people you’re serious about your business.

Free email services, such as Gmail and Yahoo, are great for personal use, but when you use a free email account for business purposes, people will start to doubt your professionalism and credibility.

For example, say you are in the process of planning a business trip and you received an email from a travel agent asking if they could help you book your hotel, conferences and maybe a couple day excursions. You look at their email address and it’s a Gmail address. For many people, that may be the first clue that something is wrong and they would start to question the trustworthiness of the travel agency.

Why doesn’t this travel agency have its own domain email address? Does it have a website? Is this business legitimate or did I just get spammed? These are some of the questions that you might start to have.

Would you take someone with a Hotmail.com email address seriously? We mean no disrespect here, but there are prejudices about the domain that your email address uses.

[email protected] does look a lot better than [email protected] or [email protected].

• Are you going to ask customers to sign a contract?
• We give you unlimited e-sign contracts on any of our packages. And even better than that - they use variables to automatically insert details about your customer and their booking, so you never have to create a contract again!
• Get a copy of your contract ready to add to your contract settings.

• Are you going to take deposits, or make them, pay in full, or ask them to pay later?

• Are you going to charge for mileage?
• The default is set to 30 miles one way for free, and 0.50 a mile after that - but you can set it to whatever you like, and set a max mileage if you need to.

• What emails do you want to automate?
• Here's a few example ones you are free to copy and edit as you please... Scheduled Notification Examples

And that's it!

If your system has been set up and you've received your login details, what are you waiting for!?

If you have set up your DNS and our team hasn't sent your your link yet, please check your spam folder or Start Live Chat now