How to reschedule an existing booking to a new date or time

How to Reschedule an Existing Booking

If a customer needs to move their event to a new date or time, you don't need to cancel and recreate the booking - you can simply edit the existing one.

Step 1: Open Bookings

From the left-hand sidebar, click the Bookings icon to open your list of bookings.

Step 2: Locate the booking

Use the search bar or the filters (e.g. Event Date) at the top of the page to locate the booking you want to reschedule.

Step 3: Edit the booking

Click the ellipsis (⋯) next to the booking, then select Edit.

Step 4: Update the date and time

In the Edit Booking drawer, click the pencil icon next to the date and time shown at the top. Set the new date and/or time for the event.

Step 5: Save your changes

Click Save in the top-right corner to confirm the new date/time.