Where to find emails your clients send back | When a client replies to an email, the reply shows in tha...

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Conversations

Last update 2 hours ago

Communicate with contacts, clients and customers through back and forth messaging. Set your default signature, default message notification and create canned responses for different situations.

BoothBook

When a client replies to an email, the reply shows in that job's channel in Conversations. To receive replies, first connect your email account.

Connect your email

Go to Settings > Connected Accounts.
On the E-mail tab, click Add Account.
Choose Google or Microsoft, or choose SMTP & IMAP to use another email provider.
For SMTP & IMAP, fill in the SMTP tab, then open the IMAP tab, leave Enable IMAP Sync on and enter your IMAP details.
Click Add Account.

Read client replies

Click the Conversations icon at the bottom of the sidebar, expand Job and open the job's channel. Each job's channel is named after the job.
Or open the booking and go to the Comments tab.